Short answer
A dedicated escort meets international arrivals at the confirmed point and guides the group through the DAD arrival route, using eligible priority handling where airport operations permit.
Key service facts
- Service
- International arrival meet-and-assist
- Adult 11+
- $35 per passenger
- Child 3–10
- $17.50 per passenger
- Infant 0–2
- Free, but every infant must be listed
- Availability
- Subject to staff, lane and airport operating conditions
- Meeting details
- Sent after availability and payment are confirmed
What Arrival Fast Track includes
- A named booking and dedicated escort for the confirmed international arrival.
- Guidance to eligible priority passport handling where an authorised lane is operating.
- Navigation toward baggage reclaim, customs and the public arrivals area.
- Flight monitoring and direct support for ordinary airline schedule changes.
- Coordination with a driver meeting when the correct details are provided.
What is not included
- A visa, e-visa, entry permission, customs exemption or a guarantee of admission or boarding.
- Porter service, transport, lounge access, airline fees or government charges unless separately confirmed.
- A fixed processing time or guaranteed open priority lane; airport and government authorities retain operational control.
Arrival Fast Track: booking to completion
Send the correct flight
Provide the operating flight number, landing date, passenger names, ages and contact details.
Receive confirmation
The team checks staff availability and sends payment and booking instructions.
Follow the meeting message
Use the exact confirmed meeting direction rather than an old online photograph.
Move through arrivals
The escort guides the group through eligible priority handling and toward the arrivals exit.
Who benefits most?
Arrival assistance can help families, senior travellers, first-time visitors and groups that want one person guiding the sequence.
Travellers comfortable with the airport and unconcerned by variable queues may prefer the regular route.
Documents remain your responsibility
Keep the passport used for travel, a valid visa or exemption where required and the booking reference available.
Fast Track changes assistance and navigation; it does not replace any border requirement or official decision.
Early, delayed or cancelled flights
The team follows the confirmed flight and normally adjusts to ordinary schedule movement where staffing permits.
Report a changed flight number, rerouting or date through the existing booking contact as soon as possible.
Official passenger resources
Arrival Fast Track questions
Where does the escort meet me?
The exact direction is sent after booking and service availability are confirmed.
Can Fast Track guarantee a fixed immigration time?
No. Lane access, staffing and official checks change, so no fixed number of minutes is promised.
Does the escort carry baggage?
The escort guides the route. Physical porter service is separate unless explicitly confirmed.
What is the child price?
Children aged 3–10 cost $17.50 each way. Travellers aged 11+ cost $35. Infants 0–2 are free but must be listed.
Does Fast Track include a visa?
No. Visa, e-visa and entry eligibility remain the passenger’s responsibility.