Short answer
A dedicated escort meets international departure guests at the confirmed terminal point, guides check-in and uses eligible priority handling toward the gate where airport operations permit.
Key service facts
- Service
- International departure meet-and-assist
- Adult 11+
- $35 per passenger
- Child 3–10
- $17.50 per passenger
- Infant 0–2
- Free, but every infant must be listed
- Availability
- Subject to staff, lane and airport operating conditions
- Meeting details
- Sent after availability and payment are confirmed
What Departure Fast Track includes
- A confirmed international-terminal meeting point and dedicated escort.
- Guidance to the correct airline check-in area.
- Eligible priority security and exit-passport handling where authorised lanes are open.
- Navigation toward the correct departure gate after formalities.
- Direct support when the airline changes the confirmed schedule or terminal instruction.
What is not included
- A visa, e-visa, entry permission, customs exemption or a guarantee of admission or boarding.
- Porter service, transport, lounge access, airline fees or government charges unless separately confirmed.
- A fixed processing time or guaranteed open priority lane; airport and government authorities retain operational control.
Departure Fast Track: booking to completion
Book the departure flight
Provide the operating flight number, date, time, passengers and contact details.
Confirm the meeting point
Receive the exact terminal meeting instruction after availability and payment are confirmed.
Meet before check-in
Arrive with passports, required documents and baggage before the airline deadline.
Complete departure formalities
The escort guides check-in and eligible priority handling toward the gate.
When to arrive
Follow the arrival time required by the operating airline and the confirmed meeting message. Fast Track does not extend check-in or boarding deadlines.
Allow additional road time from central Da Nang, Hoi An or another city.
Check-in and official controls
The airline approves travel documents, baggage and boarding. The escort helps locate the correct sequence but cannot approve a passenger.
Security and immigration lanes operate under current airport instructions and can change.
When the flight changes
Message the team as soon as the airline changes the flight number, time, date or terminal.
If road traffic delays you, contact support before the meeting time; no escort can reopen a closed airline deadline.
Official passenger resources
Departure Fast Track questions
Where do I meet the departure escort?
The exact terminal entrance, curbside or information point is sent with the confirmed booking.
Is airline check-in included?
The escort guides you to check-in; the airline alone accepts documents, baggage and passengers.
Is lounge access included?
No, unless the confirmation explicitly adds it.
Can Fast Track prevent a missed flight?
No. Passengers must still meet airline check-in, document-control and boarding deadlines.
What is the child price?
Children aged 3–10 cost $17.50 each way. Travellers aged 11+ cost $35. Infants 0–2 are free but must be listed.