Short answer
Your confirmation identifies the meeting process for the booked flight. The escort stays with the group through the defined airport sequence and uses eligible priority handling where open.
Who it helps
First-time visitors
One named contact and route reduces uncertainty.
Families and groups
The escort keeps the party moving together at a practical pace.
Business travellers
A confirmed meeting and direct route makes the airport process more predictable, though not guaranteed.
Service boundaries
- The escort cannot act as immigration, customs, security or airline staff.
- This is not childcare or an unaccompanied-minor service.
- Wheelchair and boarding support must be arranged with the airline.
- Lounge, porter and transport are separate unless explicitly confirmed.
Meet and greet questions
How will I find the greeter?
Use the exact instructions sent after the booking, payment and staffing are confirmed.
Is Meet & Greet different from Fast Track here?
They are sold as one assistance service: a personal escort plus eligible priority handling where available.
Can the escort guarantee a lane is open?
No. Airport and authority operations determine the available route.